Refund Policy

At PHYRIONIX, we strive to ensure complete satisfaction with every purchase. If you are not fully satisfied with a product, you may be eligible for a refund under the following conditions.

Eligibility for Refunds

• Products must be returned within 30 days of the purchase date.
• Items must be unused and in the same condition that you received them.
• Returns must include the original packaging and receipt or proof of purchase.

Non-Refundable Items

• Gift cards and promotional items.
• Customized or personalized products.

Procedure for Refunds

If your return meets the above criteria, please follow these steps to initiate a refund:

1. Contact our customer service team at [email protected] to request a return authorization.
2. Ship the items to 123 PHYRIONIX Ave, Suite 456, Business City, BC 12345.
3. Upon receipt of the return, PHYRIONIX will process the refund within 7-10 business days.

Late or Missing Refunds

If you have not received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at [email protected].

Thank you for shopping with PHYRIONIX.